Quality and Patient Safety

Improving quality and safety of patient care through applied health services research conducted in a globally unique and world renowned integrated health services partnership network.

The Centre for Quality and Patient Safety (QPS) focuses on patient experience, patient safety, and workforce development to promote health and aged care safety and quality.

Our vision is to be a world-leader in applied health service research, with a focus on knowledge translation in relation to clinical care, quality and patient safety. Our research pillars of patient safety, patient experience, and health workforce span the whole patient journey, and encompass residential, community, subacute and acute care settings.

A founding member of the Institute for Health Transformation and based in Deakin University’s School of Nursing and Midwifery in the Faculty of Health, QPS is a pioneering academic-industry partnership, embedding Chairs from Nursing and Midwifery within six major Victorian health services.

Beginning with the first partnership collaboration between Deakin’s School of Nursing and Epworth Hospital, Richmond in 1996, QPS was established in 2009 as a leading strategic research centre integrating public and private health services studying patient safety, patient experience, and health workforce. Our partners govern 29 acute and subacute care hospitals and 11 residential aged care facilities, employ approximately 30,000 nurses and midwives, and provide care for in excess of three million Victorians annually.

We aim to produce world-leading research that directly impacts the quality, safety and experience of patient care through effective industry partnerships that facilitate translation of high quality research into improved clinical care and patient safety outcomes.

Our partnership network provides:

  • access to patients and the health workforce at scale
  • extensive experience in research translation at the frontline
  • intimate and current knowledge of health system issues needing improvement

Our key services are knowledge generation, knowledge translation and knowledge brokerage in health services. We produce, source, disseminate, adapt and implement relevant evidence in response to service providers’ requests and to inform care.

In our partnerships, we are frequently asked to evaluate service delivery or locate best practice evidence for specific issues. We build capacity in our partner organisations, developing people and producing resources as outputs of our research.

Our work is enhanced by our unique partnership model with Alfred Health, Barwon Health, Eastern Health, Epworth HealthCare, Monash Health and Western Health.

We also work with a broad range of organisations including national and international universities, State and Federal Government departments, and other health organisations (both government and non-government funded).

About

The Centre for Quality and Patient Safety (QPS) focuses on patient experience, patient safety, and workforce development to promote health and aged care safety and quality.

Our vision is to be a world-leader in applied health service research, with a focus on knowledge translation in relation to clinical care, quality and patient safety. Our research pillars of patient safety, patient experience, and health workforce span the whole patient journey, and encompass residential, community, subacute and acute care settings.

Our story

A founding member of the Institute for Health Transformation and based in Deakin University’s School of Nursing and Midwifery in the Faculty of Health, QPS is a pioneering academic-industry partnership, embedding Chairs from Nursing and Midwifery within six major Victorian health services.

Beginning with the first partnership collaboration between Deakin’s School of Nursing and Epworth Hospital, Richmond in 1996, QPS was established in 2009 as a leading strategic research centre integrating public and private health services studying patient safety, patient experience, and health workforce. Our partners govern 29 acute and subacute care hospitals and 11 residential aged care facilities, employ approximately 30,000 nurses and midwives, and provide care for in excess of three million Victorians annually.

What we do

We aim to produce world-leading research that directly impacts the quality, safety and experience of patient care through effective industry partnerships that facilitate translation of high quality research into improved clinical care and patient safety outcomes.

Our partnership network provides:

  • access to patients and the health workforce at scale
  • extensive experience in research translation at the frontline
  • intimate and current knowledge of health system issues needing improvement

Our key services are knowledge generation, knowledge translation and knowledge brokerage in health services. We produce, source, disseminate, adapt and implement relevant evidence in response to service providers’ requests and to inform care.

In our partnerships, we are frequently asked to evaluate service delivery or locate best practice evidence for specific issues. We build capacity in our partner organisations, developing people and producing resources as outputs of our research.

Our partnerships

Our work is enhanced by our unique partnership model with Alfred Health, Barwon Health, Eastern Health, Epworth HealthCare, Monash Health and Western Health.

We also work with a broad range of organisations including national and international universities, State and Federal Government departments, and other health organisations (both government and non-government funded).