The Handover Evaluation Scale
Centre for Quality and Patient Safety ResearchThe Handover Evaluation Scale (HES) was developed by a team of researchers and clinicians from Deakin University and Monash Health to evaluate the effectiveness of the nursing shift-to-shift clinical handover process. It was first published in 2008, with a subsequent paper reporting construct validity and reliability published in 2014.
Since that time, the research team have received enquiries from healthcare professionals and students worldwide seeking permission to use the HES in their own clinical setting.
The HES is freely available, subject to the following conditions of use:
- You have permission to make adjustments to the survey, as necessary, to suit your local context and to reproduce your edited version of the survey.
- Where the HES requires translation to a language other than English, professional translation and back translation from English to the other language is recommended.
- You must not share the HES with any other party—please direct any enquiries to our web page.
- The following citation must be included on all copies of the HES, and all reports (e.g., thesis, published manuscript) arising from the research: O’Connell, B., Ockerby, C., & Hawkins, M. (2014). Construct validity and reliability of the Handover Evaluation Scale. Journal of Clinical Nursing, 3(3-4), 560-570. doi: 10.1111/jocn.12189
Request access
To access the HES, please click here to complete the request form. Upon submission of the form, you will receive a copy of the HES and a letter granting you permission for its use.
The information you provide is for our own records, helping us to identify where the HES is being used and for what purpose. Your responses are stored securely on our university server, accessible only by individuals who have been granted access to this specific data.
Contact us
Related projects
Communication and coordination processes supporting integrated transitional care: Australian healthcare practitioners’ perspectives
Engaging patients and families in communication across transitions of care: an integrative review
Outcomes of a randomised controlled trial assessing a smartphone application to reduce unmet needs among people diagnosed with CancEr (ACE)
Related content
